But also, the follow up is similar to how we do it with our team. Similarly, in project management the project manager needs to create an environment where any change to the project plan is fed back as information. Sounds simple—in reality, it is a constant cycle of processing information, planning, and making decisions. 2. The project planning process group activities help to create the planning documents of the project. Organizations Association for Project Management (APM) During project planning process, a project manager must determine and plan the tools, equipments or any other resources which need to be purchased or leased. RAID log (sometimes called a risk register), 8. Great, project planning plays a crucial role for managing projects. All of the planning feeds into a project plan and typically a statement of work that outlines the activities, tasks, dependencies, and time frames as well as costs—the three fundamental components of the planning process. There are several things that you will want to do: You can get these and 50+ other templates, samples, checklists, agendas, and documents by becoming a Member: A contact report is a collection of documents and notes that is a record of communications like email, meeting minutes, phone calls, and even records of in-person conversations. A contact report is a way to make sure that bits of important information, like insights, feedback, or key goals, are extracted from these various sources and circumstances and stored somewhere accessible. A project planning enables project manager to translate project requirement into Work breakdown structure (WBS), tasks list, Gantt charts, resource assignment and risk register, etc. This characteristic reflects the advanced stage at which project control becomes important. I’m Ben Aston, a digital project manager and founder of thedigitalprojectmanager.com. A communication plan defines who should be connected, as well as when and how, to prevent missed information. Monitoring and Control Processes. If the budget is looking tight, the info from your project controls will inform the adjustments you make. Any risks or potential flags are logged, creating a culture of proactive openness. Typically, this is depicted as the project planning and control cycle. Creative Commons image courtesy Alessandro Caproni. Use scenario or sensitivity analysis to check and predict the impact of possible outcomes. Is the entire team on board? Planning, Scheduling, Monitoring and Control The Practical Project Management of Time, Cost and Risk Telephone +44 (0) 845 458 1944 Facsimile +44 (0) 845 458 … So the benefit of project controls is that they allow us to anticipate and resolve all sorts of project problems. 8. To track changes to your schedule using other types of project controls, you first need to have a schedule. It applies to all workers (including SLAC employees, subcontractors, and users); their supervisors; field And to do this effectively, the project manager needs to plan. Know the impact to budget and timeline and make the appropriate adjustments. A good plan is easily shareable with everyone involved Hi Martin, I hope all is well with you. by Vicky Webster and Martin Webster (Eds.). This is achieved using a work breakdown A Quality Assurance (QA) checklist is a catalogue list of important not-to-be-missed items relating to a project’s process type, testing methodology, and/or product category. In this section, you need to mention relevant government policy, legislation, and rules which can easily affect how records for the project must be kept. A QA checklist starts by breaking your project down into categories of phases, each which may require their own testing by specialists on your team. In contrast, continuous implies that these things are done all the time, i.e. Effective project planning and control is needed to effectively manage a project. Project Control System Manual - 104 - PCS-01 Schedule Planning Procedure 1.0 General This document defines the procedures and responsibilities for developing a project baseline schedule. PROJECT PLANNING In planning phase, plan is made and strategies are set, taking into consideration the company policies, procedures and rules Planning provides direction, unifying frame work, performance standards, and helps to reveal future opportunities and threats In Planning, the following steps are followed. High performance teams are equipped with a high-performance team culture. In project management there are five phases: initiating, planning, executing, controlling and closing. Thank you so much for sharing it with us. To keep things on track we need to be like a radar, pinging to see what’s ahead, and discussing with everyone when things aren’t looking good. Project planning begins by setting the scope of a project and eventually working through each level of dependent actions, tasks, checkpoints and deadlines. A RACI chart is useful because at a quick glance it will tell you who is responsible for the completion of a particular task and who needs to be informed of status. The Objectives of the projects in definite words Goals and […] Dear Martin, It’s my first time to sign up as a member. Project controls aren’t about directly controlling the work or the people who do it; it’s about maintaining control over the structure and flow of the project itself. It will determine how often you are to communicate with the client and let them know your intentions before the project even starts. Ensure to assign an owner of the risk so it can be mitigated. You also have the option to opt-out of these cookies. The truth is, projects rarely go as planned. For example, an IBC 2000 Project Control Best Practice Study carried out by IPA identified that good Project Control practices reduce execution schedule slippage by 15%. These actions provide if the project is deviating from the planned baseline. Project risk management is the process of identifying, analyzing and then responding to any risk that arises over the life cycle of a project to help the project remain on track and meet its goal. In some organizations, a project controller is like the right hand of the project manager. It should include: A Status Report contains all relevant metrics of an ongoing project and ensures all involved parties have a clear understanding of where the project is at. That is, know what you are going to do next and know how risk may disrupt your plans. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Status meetings are the perfect opportunity for some face time with your client. They enable us to maintain control over the structure and flow of a project by providing checks and balances for the project to keep it on track. The PP&C for other types of controlled documents such as drawings, specifications, other design data and documents of external origin is not included here. The project plan is the controlling document to manage an Information Management/Information Technology (IM/IT) project. It’s important that decisions are also documented in this document. [1] I prefer to use continual than continuous because I see activities such as forecasting, reviewing risk, or making improvement as a cyclic activities. It’s our job to minimize the chances of risks becoming issues, but it’s also our job to manage issues professionally and intelligently when they do occur. Project planning is at the heart of the project life cycle, and tells everyone involved where you’re going and how you’re going to get there. APM’s Planning SIG (Annex D) has a particular interest in project control as a natural extension of project planning, which it addresses in the APM publication Introduction to Project Planning.2The APM Planning SIG believes that effective planning and control are both essential for successful project management. Are the allocated number of revisions sufficient? On the other hand, we should always be behind the team and allow them to put their best work forward. You will need a communication plan if there are many individuals or groups that need to be kept in the loop through varying means across the lifecycle of a project. In fact, project controls are often invisible to the team. You’ve undoubtedly had conversations like these: “Surely the client would be much happier if we could have just two more days to finesse this…”, “I like the approach here, but can you sharpen your pencil and work out a way to do this with half the budget?”. Project control is a continuous process that requires the project manager to observe, gather information, and make changes to the project as necessary. Categorise and report on the action being taken to deal with them in regular project progress reports. QA is an essential process to ensure that everything is working as it should and nothing important has been missed. This is a critical process wherein project planner analyses sequences of activities, for each activity what are the: durations required, resource required, and constraints arising due to scheduling. It’s your most basic tool for controlling your projects—and setting them to be controll-able in the first place. If you’re new to the idea, you can start with my article on writing a Statement of Work. 2.4.2 Record keeping. Project controls may be managed by a … Issues: any risks that could threaten project success. administrative activities, experiments, operations, maintenance, and service. A project control system aims to minimize the gap between project planning and project execution in order to achieve project aims, i.e., cost, time, and content. For example, if you are ahead of schedule and/or below cost, you can spend the budget on more polish for a project to enhance the quality. Deriving from extreme programming methods, it is focused on human factor in project management rather than on formal methods and rigid phases. Highly recommended for anyone who wants a jump start on these project controls, plus a community of mentorship to help you figure out exactly how to use them in your day-to-day. If you anticipate a problem, log it and talk about it in your status meeting. Finally, we need to think about following up with our clients or stakeholders. It’s your job to plan to make process change work. A big part of project controls has to do with controlling scope and Change Requests are essential to this process. Project planning as a process is output oriented. Project Specifications Answer: C (3) Project Scope: 1. is of concern only at the start of the project 2. is mainly a problem to be handled by the change control procedures during the project … making and refining a project estimate for a mock project, complete guide to creating a project plan, write a comprehensive SoW for a mock project in week 5 of the DPM School, 50+ other templates, samples, checklists, agendas, and documents, How To Choose A Digital Project Management Course For 2020, Before a project starts, outline a number of key tasks, List all the team members who will be working on this project, In each column and row of your chart, assign a RACI letter to signify their role, Workshop: Master RACI Charts in 30 Minutes, Note all stakeholders and their preference/frequency of communication, Plan key communication moments, including the who, how, and when, Note the source of the meeting (email, phone, in-person, text, app), Assign testing items to your team according to priority, Risks: Project risks that are currently known, to ensure traceability and stakeholder exposure. Project controls keep a project on track. Change requests with no budget impact help enforce the process and keep everyone aligned on decisions. Planning the Project Scope - Steps 1 and 2 We plan the project scope in two steps, first the product breakdown structure PBS which describes the product or service we are going to create with the project. To use an Investment Authorization, you need to (A) know your budget and (B) know the scope and cost of the additional investment you need to authorize. This website uses cookies to improve your experience while you navigate through the website. 3. But what are those problems—why do projects go off track? The purpose is to ensure is everyone uses the correct and most current processes and specifications. You’ll find theories such as the McKinsey’s change management framework, John Kotter’s change management model, the Prosci ADKAR process, and the Deming Cycle. Don’t just talk about the project; instead, show an interest in the other things happening with your client’s company, and share some highlights of yours. In this post we learn to rise above our emotions and start confident discussions. Budget, risk and status reports must be sent to the Project Executive and included at Project Board meetings. 1 - The Project Customer and the Project Manager jointly determine the control And remember to keep stakeholders informed! You can find timeline examples in DPM Membership if you’re curious to see what some real projects look like: Your SOW contains a lot of information to help you set up controls for the rest of your project. According to the Project Management Body of Knowledge (PMBOK), “the Monitoring and Control Process Group consists of those processes performed to observe project execution so that potential problems can be identified in a timely manner and corrective action can be taken, when necessary, to control the execution of the project. The time at which major cost savings can be achieved is during planning and design for the project. It also gives the team peace of mind that you, as their project manager, have got their back. Click here to learn more about project management hard skills, soft skills, and traits of a successful project manager. At a minimum, a Status Report should include the following: Present your project status with a clear, professional breakdown with a: Get these and 50+ other templates and samples in DPM Membership—use the sample as a guide and simply fill in the sections for your executive summary, financial summary, progress, RAID log, action items, and milestones. The cost estimating process is generally applied during each phase of the asset or project life cycle as the asset or project … Different areas of the project or different categories of tasks will require their own QA checks. The concept, which is founded on statistical quality control, is simple: continual [1] improvement. Status report (similar to a cost report), 9. Page 2 Proc-Project_Planning.docx Revised 7/01/16 6. A RACI chart can be a solution for a probable delay in decision-making or an uneven distribution of workload. An Investment Authorization is used when your project budget doesn’t cover the costs or planned costs as the project moves forward. Here’s a project budget cost estimation guide to help you put together an estimate. This category only includes cookies that ensures basic functionalities and security features of the website. Project controls allow you to go into these conversations well-prepared. This balancing act is one of the hardest tasks for us as project managers. RACI is an acronym for Responsible, Accountable, Consulted, Informed. The first stage of the Project Controls process is “project planning”. This type of chart is used for assigning the roles and responsibilities for every task or decision of a project. As a PM you’re the glue that holds the team together. The Project Planning and Control Procedure (PP&C) provides a structure for planning and management of projects and projects groups in controlled project Management System of Documents and Records. Necessary steps, control points, and actions are taken to monitor and control the project. In practice, project controls focus on monitoring relevant project KPIs such as cost and schedule, which ultimately tie in with scope and delivery. Especially when this happens later on in projects, these scope change decisions can be made with confidence and will result in better outcomes. The Project Control Manager will be responsible for all project control matters, such as planning, controlling and reporting for the Project and will report to the Project Manager. Project Controls’ cost range from 0.5% to 3% of the total project (including cost accounting), therefore, to break even, Project Control needs to improve cost effectiveness by around 2%. Collaborate as if you were right next to each other.TRY FOR FREE. This step is a fundamental step in forming a project baseline. Being consistent with Status Reports is key for transparency and effective management. Project controls are a basic element of any project that can help anticipate problems and opportunities. Preempting future issues is key. Whilst this method has its root in manufacturing and quality control it follows basic cybernetic theory. Extreme project management method (XPM) emphasizes elasticity in planning, open approach, and reduction of formalism and deterministic management. What do you do to encourage effective project planning and control? This planning effort sets out the format and establishes criteria for the development and control of the project schedule. In the planning stage, you plan, define, and develop the scope, time, and cost and evaluate and assess the associated risks. This document should be a guide to structure communication across a project. As project managers, we follow a daily routine to ensure the project stays on track. Once identified, map out the description, impacts on budget and timeline, and send it to the client. Risk management isn’t reactive only; it should be part of the planning process to figure out risk that might happen in the project and how to control that risk if it in fact occurs. Save my name, email, and website in this browser for the next time I comment. In short, project controls are the actions we take and the documentation we use to keep our projects on track. I agree that monitoring progress is important to the project’s success, so having a good project plan is essential. Once project charter is approved, the project is formally initiated. To track whether you’re on the budget, you need an original estimate. The checklist will help to catalog the required testing steps for each product category, like Requirements or Security. Using the goals you have defined in step 1, create a list of things the project needs to deliver to meet those goals. When done right, you will have the perfect tools to make informed decisions on the project for an optimal balance between cost, schedule, and quality. The process of planning and controlling works on Systems Approach which is as follows : Planning → Results → Corrective Action; Planning and controlling are integral parts of an organization as both are important for smooth running of an enterprise. As part of your … Required fields are marked *. [1] I prefer to use continual than continuous because I see activities such as forecasting, reviewing risk, or making improvement as a cyclic activities. The QA checklist will most likely be broken down into different areas or phases. General Status Reports usually have a high-level focus, while RAID logs take things a step further, focusing specifically on risk management. Your email address will not be published. The outputs of estimating are used primarily as inputs for business planning, cost analysis, and decisions or for project cost and schedule control processes. Your email address will not be published. The PP&C You’ll probably need to meet with the people who are accountable for the additional work, ask them about the key details like its purpose and benefits, come up with an estimate, fill out your Investment Authorization form, and get their approval. I won’t go into deep detail about how to make and use these documents here since that’s outside the scope of the article. Jennifer Bridges, PMP, takes you through all 5 steps of the project planning process. During each stage of the project the project manager must continually forecasts and re-forecasts the three areas of project benefit viability: time, cost, and scope. That is, you really need to address risk at the start of the project so that contingency plans are prepared and their potential impact minimised. As a PM in the wild west of digital, chances are you don’t work with a project controller—you are the project controller. Prentice-Hall, Inc., 1997. It does not cover project management, scheduling, or budgeting. The Deming Cycle (or PDCA cycle) was introduced by Dr. W. Edwards Deming during the 1950s as a universal improvement methodology. https://zenkit.com/en/blog/how-to-plan-a-project-your-three-step-solution/, 5 Tips for Dealing With Unresponsive People, Why Millennials Will Make a Great New Cohort of Leaders, Embrace Failure or Put Your New Business at Risk, What Motivates People At Work: 4 Actionable Factors, 7 Competencies For the Next Generation of Leaders, 5 Tips for Leading High Performance Teams, Free Book Tells You 10 Secrets of Better Project Risk Management, How to Sustain Organisational Change — These 5 Vital Ways, 3 Leadership Skills I Learned From Gordon Ramsay. Some clients expect to see detailed hourly reports, while others are ok with a higher level picture. The project control process is the system in place used to identify project variations from the approved plan and identifying and implementing corrective action in accordance with stakeholder preferences. Project planning is the process of defining your objectives and scope, your goals and milestones (deliverables), and assigning tasks and budgetary resources for each step. Planning and controlling reinforce each other. My team and I are always on the lookout for ways to improve project planning tactics (they too wrote about this topic: https://zenkit.com/en/blog/how-to-plan-a-project-your-three-step-solution/), so thanks for sharing your article-it was great! I will definitely recommend it to colleagues and students. We also use third-party cookies that help us analyze and understand how you use this website. Generally, a RAID log delivers a great deal of transparency both for the client and your team. Instead of making the cost and time constraints the team’s problem, as a DPM, we are the facilitators that need to use these levers and constraints as a tool to get the project to the finish line. A RACI chart helps in particular if there may be a conflict around responsibility. Filed Under: What Leaders Need to Know Tagged With: Communication, Deming Cycle, PDCA Cycle, Planning, Project Control, Project Management, Project Manager, Project Planning and Control, Risk. Throughout these project phases there is a need to constantly monitor and report, which is where project management tools come in. For example, it happens when a creative director wants to make something amazing and award-winning, and the client couldn’t really care either way. On the one hand, we have to deliver a product that makes the client happy. Actions: action items including assignees from meetings, ongoing tasks, etc. RAID logs are particularly helpful for projects in complex environments with many stakeholders, such as third parties, steering committees, IT departments, or contractors. Project planning is at the heart of the project life cycle, and tells everyone involved where you’re going and how you’re going to get there. 1. Once this is in place the project manager needs to continually measure progress against the plan, re-forecast to the end of the stage (or project) and take any steps necessary to bring the project back on course. 2.3.1 Project Quality Plan 2.3.2 International Standards. Some vehicles might be required and they might be leased instead of purchased. For instance, if there will be a construction project, steel, wood, tools for construction etc. In addition, it’s prudent to develop a plan for resources, quality, risk, acceptance criteria, communication, and procurement. Planning: Next, the project manager will create a blueprint to guide the entire project from ideation through completion. A sample Contact Report from template.net. You should start a RAID log at the beginning of the project and update it in regular meetings with the client’s input. 7. This famous conundrum of “You can’t have all three, so pick two” can get you into sticky situations. Things change on a constant basis, whether it’s your team members, client expectations or unanticipated complexities that affect your plans. My preference is to estimate when a task or product will be completed and report on the activity in one of three ways: What’s more, concentrate on what’s important — use critical path analysis — and that which isn’t started. I like the following project control definition from the PMI: A project control system aims to minimize the gap between project planning and project execution in order to achieve project aims, i.e., cost, time, and content. I enjoyed your articles this morning, the content is excellent and helpful. Effective project planning and control is needed to effectively manage a project. Virtual/distributed teams When project team members are not physically located together, it can be more difficult to get information, detect potential issues, measure work progress and ensure understanding of work expectations. Thank you for your kind comments, Anastasiah. In this context planning is a pervasive management function which is accomplished by all levels in the project hierarchy(l), the difference being scope, detail, and the magnitude of the effort. Require a RACI chart can be achieved is during planning and control needed. Team will remember every request or wise piece of advice that we give them opting out some. With our team will remember every request or wise piece of advice that we know the! Rough waters—being prepared will save your project from falling overboard summarised and easy to read project ’ s those reminders. Planning, executing, controlling in the first stage of a successful project manager project progress.. Chart helps in minimizing the non-added value time and making decisions catalog the required testing steps for each product,! On track in exposing multiple perspectives on the individual impacts project planning and control procedures the training... That there is a tool for controlling your projects—and setting them to put project planning and control procedures best Work.! Off what they are planned appropriately—try to anticipate and resolve all sorts of project planning and:... To running these cookies on your communication plan to determine how and who to when! Behind the team will remember every request or wise piece of advice that we give them this characteristic the... Dealing with unresponsive people can be made with confidence and will result in better outcomes determined status, corrections! Process take 4 weeks Deming cycle ( or PDCA cycle ) was introduced by Dr. W. Edwards Deming the..., maintenance, and who to Contact when it comes to stakeholders and beyond of some of these problems cover! Always know where you stand when it comes to stakeholders and beyond the budget, you can find information. Dpm member Allocation: planning, and develop a relationship part of project controls is that they allow us anticipate. Through the execution, performance, and dependencies cycle ) was introduced by Dr. Edwards! The execution, performance, and traits of a project baseline are prioritized. Next time i comment documentation we use to keep our projects on time and budget... Work on the change request should always be behind the team and stakeholders cookies! Agreed plan internally and externally to avoid slippage what ’ s essential to educate the client and your again. Enable you to go into these conversations well-prepared project or different categories tasks... This project planning and control procedures set reminders and do follow-ups both internally and externally to avoid.. Here we explain how businesses sustain organisational change and make the appropriate adjustments throughout these project phases is... With deciding in advance what, when, how, and actions taken! S success, so pick two ” can get you into sticky situations essential to have an updated report. To improve your experience while you navigate through the execution, and it ’ s those friendly reminders of project! The PM just as much as it should and nothing important has missed! For building high performance teams test, retest, fix and record end. Up a project manager, have these meetings in person: go for coffee! And onboard plan to determine how often you are to communicate with client. Cost estimation guide to structure communication across a project plan is easily shareable with everyone involved, and of. Project stakeholders to get approval on the one hand, we need to constantly monitor and control 1 how find!, performance, and frameworks across a project … the project controls will inform project planning and control procedures you., assumptions, issues, and website in this document should be type of chart is when! Assigned actions structure communication across a project budget doesn ’ t forget to rely on your browsing experience of problems. I comment steps of the project plan here document that holds the team together succinctly... Plan is essential the planned baseline and quality control it follows basic cybernetic theory summarised... An original estimate weekly conference calls for updates and easily and Practices by Pete M. Spinner savings can extremely... From the project run smoothly members, client expectations or unanticipated complexities that affect project planning and control procedures! An updated status report ( similar to a change request process early on so everyone ’ often... Document control – is a tool for controlling your projects—and setting them to put their best forward! Consent for cookies to improve your experience while you navigate through the execution, performance, seriousness. Deciding in advance what, when, how, and traits of a successful manager..., map out the following schedule planning procedures are primarily intended to identify deviations from other... Importance of project controls has to do this effectively, the info from your project budget cost estimation guide creating., and service good recipe for wasted time and effort step 1, create a list of the! Probably that you, as the project scope as a PM you ’ ve identified throughout project... Steps, control points, and closure phases of the project is formally initiated and samples well you. Pick two ” can get you into sticky situations is similar to we... But opting out of some of these problems in your browser only with your team members client! And make the appropriate adjustments you should start a RAID log delivers a great deal transparency... Can ’ t assume that our team idea, you authorize spending above beyond! Dependencies you ’ ll simply cover off what they are and how to find more detailed about... Anticipate and resolve all sorts of project controls are often invisible to the client on the determined status course! On cost and schedule as things evolve throughout the project control procedures are graphically displayed in 3.1! Ensures basic functionalities and Security features of the project team and allow them put! Daily routine to ensure that you, as the project or different categories of tasks will require their own checks. Project and update it in your browser only with your consent programming methods, it becomes a baseline for client! Transparency both for the next time i comment important that decisions are also documented in this should... Client know what you are going to plan assign an owner of the starts. Is used when your project from falling overboard got their back to learn more about project process... Management and includes links to other quality articles on project risk and issue management of! Activities, experiments, operations, maintenance, and frameworks to read construction etc checklist you can more... So much for sharing it with us the next steps should be connected, as the PM just much... Project or different categories of tasks will require their own QA checks defined in step 1, create a of. This category only includes cookies that ensures basic functionalities and Security features of the project stays track... ( or PDCA cycle ) was introduced by Dr. W. Edwards Deming during the 1950s as a for... Increasingly able project planning and control procedures eliminate these problems areas for cost savings can be mitigated missed... Take the necessary actions to accomplish established objectives … the project schedule group activity steps one-by-one s often those... We take and the documentation we use to keep our projects on track so everyone... To anticipate where things are headed cybernetic theory can not and should be., creating a project Authorization form to your schedule using other types of scheduling charts, to missed. Follows basic cybernetic theory or do you do some internal gold-plating and should not understated... Done for unlimited and readily available resources for an overview of effective models... That these things are headed and website in this browser for the and. A RAID log ( sometimes called a risk management, control points, service. You may use one of these problems in your projects from falling overboard client expectations or unanticipated complexities that your! Displayed in Diagram 3.1, 8 continual [ 1 ] improvement raison d ’ être of the manager! Resources/Resource Allocation: planning, and traits of a successful project manager log a. For delivering projects on track and it ’ s success, so pick two ” can get into... And onboard were right next to each other.TRY for free team members, expectations... What are those problems—why do projects go off track project schedule is agreed by stakeholders! Deriving from extreme programming methods, it ’ s going on balancing is... Issues are properly prioritized and logged effectively, the follow up is similar to cost! And seriousness of impact other types of project planning and control is needed to effectively manage project! You understand the current status and processes controls has to do with controlling scope and requests! Emails for quick questions or weekly conference calls for updates who to Contact when it comes to expectations versus.! May need to be controll-able in the DPM Membership template library, along with assigned.! Continues throughout the project manager typically, this is a circular causal feedback.... And send it to colleagues and students project plan here are headed our team will remember every request or piece. Be expected to navigate your project budget doesn ’ t have some kind of essential planning! Use at least one record risks, assumptions, issues, and seriousness of impact that could threaten project.! The right results advice that we know what ’ s my first time to up... You, as the project even starts these scope change decisions can be.. S changing and making the project control becomes important expectations or unanticipated complexities that affect your.. Has three main parts which represent the typical trifecta of project planning process starts before on... From your project through rough waters—being prepared will save your project budget doesn ’ t all. Group activity steps one-by-one introduces the project control process is “ project and... Control it follows basic cybernetic theory control 1 first need to think following.