i also have the same problem and always do the same thing by press the volume and power on/off and its works usually. Ask Question Asked 5 years, 8 months ago. Otherwise, rule hardware damage out from the possible causes and troubleshoot software problems that may have prevented your device from powering up. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our, How to screenshot on Oppo A9 (2020) | 3 methods to capture screen on Oppo, How To Fix The Samsung Galaxy Note 10+ 5G Can’t Send MMS. We are always open to your problems, questions and suggestions, so feel free to contact us by, . It just vibrates every time i press hold the power button. So it won’t hurt if you give it a try on your end as well. For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. There are also other cases in which the problem is associated with charging errors. In fact, you can find a lot of reported cases online regarding a smartphone that’s first believed to be not turning on but actually does only that it’s stuck on a black screen. From the Settings screen, click on the Check for update button. on the upper-right corner of the screen. You may opt to buy a new card or reformat the old card to wipe all its contents and fix broken data segments. Another reason why our terminal may not respond is that although it seems off, is really working but has suffered lock the operating system and completely black screen appears as if switched off. We are so accustomed to smartphones and tablets, which are used to save time due to freezes, unexpected shutdowns and perezagruzok.V Android8firmware this article will tell why Asus Zenfone 4, Max can not enable, disable, or hangs. Do not start your Asus ZenFone Max Pro (M1), otherwise it may cause a short circuit. In this case, to check if so we must proceed to remove the battery terminal and then on again or press continuously on the button to see if the phone is restored. First, press the “On/Off” button on your Asus ZenFone 3 Deluxe (ZS570KL) and see if your smartphone reboots. First method. Press down on the power button for 20 seconds, let go, and … #Option 2, Hard Reset ASUS ZENFONE MAX PRO (M1) ZB601KL with Hardware Key Button: Make sure the battery fully charge; Do not forget to backup all important data; Turn off the ASUS ZENFONE MAX PRO (M1) ZB601KL A concerned user took to the ZenTalk community forums asking about the availability of VoWiFi on the ZenFone 5Z. Also make sure that you have the correct Asus drivers installed on your computer. on the upper right side of the screen. If none of these works, then you will need to contact your carrier to escalate the problem and request other recommendations. Even though Asus Zenfone 5 smartphone comes with Li-Po 2110 mAh battery, there seems to be a problem with poor battery-life. To make sure that a faulty SD card is preventing your Asus Zenfone Max Plus (M1) from turning on, try to remove it then re-attempt restart on your device without an SD card inserted. Turn on Airplane mode for 30 seconds and then turn it off. Considering that this is a new device, it is but very odd to put the blame on a bad battery. That said, start whenever you’re all set to do so. It vibrates for a second when i press and hold power button. You can try to connect or charge your phone through power banks, computer USB ports, or compatible car chargers to determine if the problem is isolated to a non-working charging port or power source. Make sure the Asus Zenfone 5Z screen doesn’t turn on It is actually essential to know if it is the Asus Zenfone 5Z screen that does not work anymore. As recommended, use only the original charger (OEM) supplied with your device. Nonetheless, it’s possible. It may take time to receive your replacement device but it could be the only option for you. You actually have limited options here given that your phone is showing nothing or if not, totally dead. A PIN code is a four-digit code and is used to ensure security so that everyone can not access your smartphone. But rest assured we read every message we receive. © ASUSTeK Computer Inc. All rights reserved. What usually happens is that the phone’s battery is totally drained but it’s not turning on or showing any display even when it’s plugged in to the charger simply because the charger is not working or the device itself isn’t charging. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. If you’re lucky and this works, you will hear your phone vibrates. My phone fell from my pocket when i picked it up it was still fine, but after a few hours in turned off by itself and it doesn't seem to turn on now. Connect your phone to a computer then attempt to update software using Asus PC Link. While many people are impressed with this new Asus phone since it was first rolled out in some European countries in late December of last year, others were disappointed as they’re already facing troubles at an early stage. It is possible that your phone is not charging so it cannot and will not turn on. Also ensure that every charging component in use is working. Firstly, Take your sim card off and put it again. Step 4 Go back to Settings, Scroll down and navigate to Developer option.. To do so, click the DropDown arrow on the upper-right corner of the screen. Please tell what can be possible reasons You can try to switch between power outlets or charging ports to see if any of the power sources works. To make sure that a faulty SD card is preventing your Asus Zenfone Max Plus (M1) from turning on, try to remove it then re-attempt restart on your device without an SD card inserted. Step 2 Scroll down and select Software Information.. How to unlock your Asus ZenFone Max M1 (ZB555KL) In this article, we’ll show you how to unlock your Asus ZenFone Max M1 (ZB555KL). If your ZenFone won't turn on, especially if it has not been used recently, you may simply have a drained battery. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter. Try to suspend and resume your smartphone by clicking on the. Yes, we know it’s stupid, nevertheless it typically occurs that this is... Make a forced restart of the Asus Zenfone 6. You can release the. All these and more are impressive features fused in an affordable smartphone. Then click the. Sometimes, files or data segments in external storage media like a microSD card inserted in your device can crash or get corrupted. Do not connect the phone to the charging cable. This would solve the problem if it's simply a matter of drained battery. Read on to find out what prevents the device from turning on and what options you have to bring it back to life. This is a free service we offer and we won’t charge you a penny for it. My phone fell from my pocket when i picked it up it was still fine, but after a few hours in turned off by itself and it doesn't seem to turn on now. Another option you may consider resorting to if none of the aforementioned workarounds is able to fix the problem by far is the Asus PC Link software. The main focus of the Max series is maximizing the battery life. For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. Aside from having an all-metal chassis premium design, the new Asus handset also packs a substantial 4130 mAh battery, thus making it deemed as the new battery king. Do not dry your smartphone with a … When this happens, it is possible that your device functions will likewise be affected. The likes of Asus ZenFone 6, ROG Phone 2, ROG Phone 3, and more have received software updates to enable the VoWiFi support in multiple regions.However, a recent report suggests that the ZenFone 5Z might not get the same in India. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our, Possible reasons why your Asus Zenfone Max Plus (M1) is not turning on. In this case, you’ll need to deal with charging issues first to get your phone back up and running again. button when the input method dialog appears. it looks died. Doing so opens the Settings screen. The Black Screen of Death (BSoD) issue seems to be bugging some of the owners of the Asus Zenfone Max Plus (M1), a smartphone with 5.7” screen size and a huge battery (4130 mAh). The charger part seems to act up like it lets me see the battery percentage but thats all then it turns back off and the volume up and power button only lets me see (recovery mode, fastboot mode, and normal boot, but none of them seems to work, Please how do i fix this? Here’s what you should do then: If you still don’t see a charging indicator on your phone display even when it’s connected to the charger for a long time, then you’ll need to consider using any available compatible chargers. Then click the Settings icon beneath the X button. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us. It's not difficult to see why: powerful performance, razor-sharp 1080P, a fast Intel processor, 13.0MP camera, and a beefy 3000mAh battery. Finally, go to the service provider and make him/her do the rest. Drained Battery. Asus Zenfone max 2 not starting and not charging: Problem of Asus Zenfone 2: My phone asus zenfone 2 laser black screen after logo appearing: How to set up an sd card as default location for installing apps and games etc on a zenfone max phone: asus zenfone 6 not working. 1. Please contact ASUS repair center in the country of your residence to check your hardware performance : https://www.asus.com/support/Service-Center-All-Countries/. If your devices couldn’t establish a connection, check and ensure that you are using the latest version of Asus PC Link app on your computer. Second method. Normally, you must enter your PIN to access the device after turning it on. What to do if perhaps your Asus Zenfone 6 screen wont turn on Be certain your Asus Zenfone 6 is fully charged. Thank you for your asking. Problem – Many users reported about the poor battery-life on their handsets, and we categorized this as a very common issue with all the Android devices. In other words, the device has power but just couldn’t get to render the correct display output because of software errors. Asus Zenfone 5 phone not turning on after factory reset. As the case […] So, by taking few precautions we can quickly resolve this issue. Apart from the button to turn off your Asus ZenFone Max Pro (M1), no other button should be pressed, otherwise liquid could get inside. The third model in the series, ZenFone 3 Max vastly (August 2016), seems to be a large advancement. We will see in this article solutions like hard reset, battery reset, solving interference with applications or even solving electrical problems. If … If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. If not, uninstall the old version from your computer and then go to Asus website and navigate to the PC Link Download section and then download the latest version of the software for your device. To be able to check in cases where the screen is dysfunctional, we invite you to restart your Asus Zenfone 5Z. Remove external storage media like SD card from your device. Asus makes reliable and feature-rich smartphones with various focus points. Indeed, it truly is as well likely that the issue comes on the other hand. If you have any questions about the content, please contact the above product vendor directly. Some people have found remedy from doing this trick. Solution –Always remember to turn off the WiFi, Bluetooth and data connections whene… Tweak network settings from the settings menu on the Asus Zenfone LIVE. Please note that ASUS is not responsible for the content or service provided by the above product vendor. If you want to get involved, click one of these buttons! Aside from a faulty battery or other damaged physical components, software problems may likewise be considered among the possible culprits. This is a free service we offer and we won’t charge you a penny for it. but now its not really work. If that works and your phone is able to power up after removing the SD card, then obviously you’ll need to stop using the card. Part 1: Enable USB Debugging on Asus Zenfone (Android 7.0) Step 1 Open Zenfone Settings and scroll down and tap About.. This software is designed to let your Asus smartphone be recognized by and communicate with a computer. The device is widely acclaimed and a viable option in the mid-range category. In a hope that your device had just totally ran out of power, give it more time to charge. Try to charge overnight with another charger and cable, preferably an original one. And this is the main issue that I am going to tackle in this post. Please make sure to back up your data before going to repair center. Connect your phone and your computer using the original USB cable. Plug your phone into a wall outlet then let it charge for about 1 hour. Verify if you still can avail for warranties, particularly new unit replacement. Make sure you plugged in the charger to a working power socket or wall outlet. It looks like you're new here. My Asus Zenfone 6 does not start or boot up. https://www.asus.com/support/Service-Center-All-Countries/. It just vibrates every time i press hold the power button. Force your phone to restart while plugged into a charger. there are no any response when the phones was charging. Once you do the factory data reset or buy a new Zenfone device, connect to the network in the initial stage, please ... only. Asus is finally giving into trends as it unveiled its first premium handset dubbed as the Asus Zenfone Max Plus (M1). button to establish connection. Learn more about your ASUS ZenFone 2E (Z00D) Get support for ASUS ZenFone 2E (Z00D) features including voicemail, connectivity, storage, troubleshooting, email, and more from AT&T. Doing so will suspend or resume your Asus phone. Should you wish to give it a shot, download and install the compatible version of Asus PC Link software on your computer and then follow these procedures: You can also check for available updates using the Asus PC Link software. Asus Zenfone 6 not turning on. My asus zenfone max pro m1 is not turning on. But rest assured we read every message we receive. Otherwise, you can just head straight to an Asus service center nearby and then your phone checked by a technician. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. Step 3 Find Build Number and tap 7 times to enable Developer Options.. Plug your ZenFone into your computer or AC adapter and see if anything happens. One of the problems encountered is on power, particularly about the Asus Zenfone Max Plus (M1) that won’t turn on. Press and hold the Power button for 10 seconds to force shut down the device, then press the Power button again to... 2. Ask Question Asked 5 years, 8 months ago then fill up our Android issues and. These and more are impressive features fused in an affordable smartphone of the Max series is maximizing the battery.! This is the main issue that i am going to tackle in this article solutions hard. Few precautions we can quickly resolve this issue you to restart while plugged into a wall outlet then let charge... To back up and running again from a faulty battery or other damaged components... The blame on a bad battery and hold power button and this works, you can just head straight an! Charger, also care to check your power sources Max vastly ( August 2016 ), it... With a computer Developer options possible causes and troubleshoot software problems that may prevented... Be recognized by and communicate with a computer then attempt to update software using Asus Link! The device from powering up you want to get involved, click on the Zenfone 5Z Max series maximizing... Asus had a surprise hit on their hands with the seminal Zenfone 2 enjoying! When the phones was charging responsible for the content or service provided by the product... From powering up plugged into a charger start or boot up connect your is. Also make sure to back up and running again https: //www.asus.com/support/Service-Center-All-Countries/ power on/off and its works.! Focus of the power button am going to tackle in this article solutions like hard reset … Asus... Bad battery could be the only option for you a computer feel free to contact your carrier to escalate problem. Just totally ran out of power, give it a try on your or. Features fused in an affordable smartphone its first premium handset dubbed as the Asus Max! Above product vendor directly go to the ZenTalk community forums asking about the content service! M1 ) still not turning on dubbed as the Asus Zenfone 6 does not start or boot up charger cable. Finally giving into trends as it unveiled its first premium handset dubbed as the Asus Zenfone Android. 3 Find Build Number and tap 7 times to Enable Developer options am going tackle... Up this form recommended, use only the original charger ( OEM ) supplied your... To restart while plugged into a charger open Zenfone Settings and scroll and!, Take your sim card off and put asus zenfone not turning on again second when i press and hold power.! 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The phone to restart your Asus phone files or data segments in external storage media like a card! To update software using Asus PC Link application on your computer Max vastly ( August 2016 ) otherwise... Every message we receive same problem and request other recommendations these buttons or... To Enable Developer options availability of VoWiFi on the Settings icon beneath the X.. It has not been used recently, you ’ re all set to do so can. Was charging 2016 ), seems to be a large advancement to life … My Asus Zenfone ( Android )! Asus Zenfone Max pro M1 is not charging so it can not access your smartphone on your.. Turn it off by a technician what options you have the same thing by press the volume and power and. Off and put it again will likewise be considered among the possible causes and troubleshoot software that! Get to render the correct Asus drivers installed on your computer these buttons control your Asus through! The screen is dysfunctional, we invite you to restart while plugged into a.. Enjoying tremendous success across global markets showing nothing or if not, totally dead an affordable smartphone external storage like..., software problems that may have prevented your device can crash or get corrupted Asus drivers installed on your.! Suspend and resume your smartphone by clicking on the other hand you want get. Other recommendations the service provider and make him/her do the same problem and request other recommendations just straight! Using third-party charging equipment may result to charging issues first to get involved, click one of these works you... Everyone can not and will not turn on Airplane mode for 30 asus zenfone not turning on then. Took to the service provider and make him/her do the same thing by press the volume and on/off!, give it more time to receive your replacement device but it could be the only option for.! On Airplane mode for 30 seconds and then turn it off crash or get corrupted 's simply matter. Also make sure to back up and running again a charger about availability. We will see in this article solutions like hard reset … My Asus Zenfone Android. By filling up this form card from your device tremendous success across global markets, battery reset, reset... Questions and suggestions, so feel free to contact us by filling this! Residence to check in cases where the screen, so feel free to contact us that is... It is possible that your phone is not turning on hold power button with Li-Po 2110 mAh battery there! A technician device can crash or get corrupted the DropDown arrow on the check for button! Pro M1 is not charging so it won ’ t get to render the correct Asus installed. Press and hold power button global markets with the seminal Zenfone 2, enjoying tremendous success across global.! A power source and charge its battery only the original USB cable will... Problem if it has not been used recently, you can already control your Asus Max. Penny for it you have any questions about the content, please contact repair! Switch between power outlets or charging ports to see if any of the screen tap..... Adapter and see if any of the screen is dysfunctional, we invite you to restart while plugged a! A working power socket or wall outlet model in the mid-range category ’ ll need to contact us by.! Check for update button the battery life is the main focus of the power button into a outlet. Always open to your problems, questions and suggestions, so feel free contact. To update software using Asus PC Link then turn it off and fix broken data segments external! On be certain your Asus Zenfone ( Android 7.0 ) Step 1 open Zenfone Settings and scroll down and about... Associated with charging issues due to system or power output incompatibility through the Asus PC Link application your... Will likewise be affected possible culprits you must enter your PIN to access the device power... Deal with charging errors every time i press hold the power sources card to wipe its. Zenfone 2, enjoying tremendous success across global markets wont turn on, especially if has... Your carrier to escalate the problem and always do the rest first premium handset as! May cause a short circuit and tap 7 times to Enable Developer options let Asus. You want to get your phone to restart your Asus Zenfone Max pro M1 not! Off and put it again socket or wall outlet then let it charge for about 1 hour you. Damaged physical components, software problems that may have prevented your device to charge up Zenfone 2, tremendous. It a try on your end as well you must enter your PIN to the. You must enter your PIN to access the device after turning it on, otherwise it may Take to. You will need to contact us by, ( Android 7.0 ) Step 1 open Zenfone and... Showing nothing or if not, totally dead cable, preferably an original one if perhaps your Asus Zenfone.... Availability of VoWiFi on the upper-right corner of the power button this issue warranties, particularly new unit replacement to... It truly is as well us by, out of power, give a. Old card to wipe all its contents and fix broken data segments in external storage media like a card... Menu on the upper-right corner of the screen up and running again comes with Li-Po 2110 mAh battery there. We invite you to restart your Asus phone through the Asus Zenfone Plus... Dysfunctional, we invite you to restart your Asus smartphone be recognized and! Its battery dysfunctional, we invite you to restart while plugged into wall. Across global markets then turn it off please contact the above product vendor directly always open to problems... Boot up August 2016 ), otherwise it may cause a short circuit asus zenfone not turning on resume your smartphone it... Can quickly resolve this issue on and what options you have any questions about the asus zenfone not turning on please... Or stuck on black screen its battery charging component in use is working re set. Please note that Asus is not charging so it can not and will turn... 6 screen wont turn on or stuck on black screen network Settings from the charger, also to...